There is different documentation needed during the offer phase, after you accept the offer price for your car, and when we pick up your vehicle.
When filling out the vehicle submission form, other than documenting your car’s year, make, model, trim, mileage and general condition, we ask that you include your vehicle’s Vehicle Identification Number (VIN). Your VIN contains important details on your car that help up to give you the best offer. A vehicle’s VIN contains it year, make, model, trim information and other auto options and details. You can enter the VIN at the beginning of the offer process to get into the Fast Lane. Or, you can wait to enter the VIN until later.
For some cars, once we reach an agreement on an offer for your vehicle, we will request a signed photocopy or scan of your title. This photocopy or scan is only used to verify the name and address of the vehicle’s owner and that it is signed in the appropriate place(s). We also request a scan or photocopy of the owner’s driver’s license to verify your name and signature matches the name and signature on the title. Only a vehicle’s legal owner can sign the title and sell the vehicle.
For your privacy, you are welcome to cross out your driver’s license number and date of birth. We only need to verify your name and signature. Be assured, at this stage, we only require a photocopy or scan of your title which are not usable in any way to transfer ownership of your vehicle.
For other cars (which are generally older vehicles), a member of our network picks up your vehicle for purchase, they will verify title and ownership before delivering payment and completing the sales transaction,
In all case, when the tow truck comes to pick up your vehicle and give you your check, we require the properly signed original title to your car. Without that title, we cannot purchase your car.